Privacy Policy
Last updated: January 1, 2026
Information We Collect
When you use our website or request services, we may collect the following information:
- Name, email address, phone number, and mailing address
- Service address and property information
- Water quality test results and system preferences
- Communication records between you and our team
- Website usage data through cookies and analytics
How We Use Your Information
- To provide water testing, installation, and maintenance services
- To communicate about your service appointments and results
- To send relevant product recommendations and maintenance reminders
- To improve our website and customer experience
- To comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service partners solely to fulfill your service requests (such as financing providers or equipment manufacturers).
Data Security
We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
Contact Us
For privacy-related questions or requests, contact us at hydragenessentials@gmail.com or call (866) 349-8365.